Frequently Asked Questions Page.

 

 

Have a question that is not listed here? 

Ask us via e-mail! 

customersupport@discmagic.net

Collapse All / Expand All

ORDERING QUESTIONS

+
How do I order supplies for my existing disc repair equipment?
+
What types of payment do you accept?
+
Can I place an order over the phone?
+
I'm having trouble with the shipping calculator
+
The shipping calculator seems too high for my order??
+
Do you have corporate accounts?
+
Do you offer discounts for large volume supply users?
+
I have multiple stores, can you drop ship to each of my locations?

PREMIUM POLISHING COMPOUNDS

+
What Are Your Premium Polishing Compounds Used For?
+
Can your polishing compounds be used in any disc repair machine?
+
Do you guarantee your polishing compounds?

DISC REPAIR

+
Can all CD's and DVD's be repaired?
+
Where do I send my disc's for repair?
+
How much does it cost to fix my disc's?
+
What is a Disc Mailer?
+
What if my disc's do not play when I receive them?
+
What if my disc's are lost or damaged in the mail?

RTI - ECO Supply Questions

+
Are your RTI products for all RTI-ECO machines?
+
Are your products genuine RTI factory supplies?
+
Can I use non OEM supplies in my machine?
+
Used RTI Machine Questions
+
Is there a waiting list for RTI machines?
+
Can I get an On-Site Demo for RTI Machine at my business?

JFJ AFTERMARKET SUPPLIES

+
Are your JFJ products factory items or aftermarket?

USED DISC REPAIR MACHINES

+
How do I list a used machine for sale with Discmagic?
+
Do you only sell used RTI machines or all brands?
+
Can I consign my machine to Discmagic for re-sale?


  

DISCMAGIC, LLC    PO BOX 831   SOUTH LYON, MI   48178

SALES@DISCMAGIC.NET    (734) 956-3500